CK444 APS's Privacy Policy — Your information is completely safe with us

Welcome to CK444 APS. We are committed to providing players in Bangladesh with a safe, transparent, and trustworthy online gaming environment. This Privacy Policy explains what information CK444 APS collects, why we collect it, and how it is kept secure.

By using the CK444 APS website or app, you agree to this Privacy Policy. It applies to all registered members and visitors.

CK444 APS only collects what is necessary. We never ask for excessive or irrelevant personal information.

Information collected at registration:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Login credentials (username and encrypted password)
• Country of Residence

During KYC verification (where applicable):

• Scanned copy of National ID or Passport
• Proof of address document (e.g. utility bill)

Automatically Collected Information:

• IP Address & Device Type
• Browser version and operating system
• Site access times and page visit information
• Transaction history and gaming activity logs

CK444 APS collects no data without purpose. Every piece of information we gather serves a specific function:

• Account Management: For registration, login, and account security.
• Payment Processing: For secure deposits and withdrawals.
• Age & Identity Verification: To protect minors and comply with KYC requirements.
• Fraud Prevention: To detect unusual transactions or suspicious activity.
• Service Improvement: To personalise and enhance your gaming experience.
• Legal Obligations: To comply with international gaming license requirements.
• Support Services: To resolve your issues quickly and accurately.

CK444 APS shares your information only when strictly necessary and on a limited basis. No data is passed to advertisers or data brokers.

• Payment Provider: Only the information required to process transactions is shared with bKash, Nagad, Rocket, and banks.
• Game Provider: Minimum necessary data shared with game providers such as PG Soft and Evolution Gaming to operate the games.
• Security Software: Anonymous analytics data shared with fraud detection services.
• Legal Authorities: We may be required to disclose information in response to a court order or a lawful request from a government authority.

CK444 APS uses industry-leading technology to protect your data — not merely to meet regulatory requirements, but to ensure genuine, robust security.

• 256-Bit SSL/TLS Encryption: Every data transfer is encrypted.
• PCI DSS Compliance: Payment information is stored to international security standards.
• Password Hashing: Your password is never stored in plain text — we use bcrypt hashing.
• Two-Factor Authentication (2FA): An additional OTP verification step is required at login.
• Real-Time Monitoring: Automated 24/7 security monitoring system.
• Regular Security Audits: Annual penetration testing conducted by independent cybersecurity experts.
• Data Backup: Encrypted off-site backups stored on a regular basis.

CK444 APS uses cookies to improve your browsing experience and ensure the platform functions correctly.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Anonymous analytics on page visits and most-used features.
• Preference Cookies: To remember your language and display preferences.

You can block cookies through your browser settings, though doing so may cause some features to stop working.

As a CK444 APS member, you have important rights over your own data. Here is a full breakdown:

To exercise these rights [email protected]. We will respond within 30 days.

CK444 APS does not collect personal data from anyone under the age of 18. If we have reason to believe a minor's data has been collected, the account will be suspended immediately and all associated data deleted.

CK444 APS does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
• Transaction History: 5–7 years in compliance with financial regulatory requirements.
• KYC Documents: Up to 7 years where legally required.
• Log & Activity Data: 90 days to 2 years (for security purposes).
• Marketing Preferences: Immediately upon cancellation of your subscription.

Once the retention period expires, data is securely deleted or anonymized.

CK444 APS may update this Privacy Policy as needed. If significant changes are made, you will be notified in advance via your registered mobile number or email.

The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking this page periodically.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: At any time by logging into the platform

We process all privacy-related requests within 30 business days. For urgent matters, please reach out via Live Chat.